Privacy Policy

Last Updated: March 2026

Who We Are

Hankar Sisters are wellness practitioners offering private nervous system recalibration, somatic body work, and related services through online containers, private residencies in Diani, Kenya, and one-off sessions.

We are both Data Controllers and Data Processors under the Kenya Data Protection Act, 2019 . If you have any questions about this policy, you can reach us at: [info@hankarsisters.com].

Information We Collect

We collect only the information necessary to understand what you're carrying and to provide you with safe, effective support.

Information You Provide:

• Name and contact details (email, phone number, location)

• Information shared during discovery calls, intake forms, and sessions

• Payment information (processed securely through third-party providers)

• Any personal history, experiences, or patterns you choose to share

Information Automatically Collected:
When you visit our website, we may collect technical data such as your IP address, browser type, and pages visited—solely to improve your experience and understand how our site is used .

How We Use Your Information

We use your personal data only for the following purposes :

• To understand what you're carrying and determine if our work is right for you

• To provide your private sessions, container, or residency experience

• To communicate with you about appointments, offerings, and your journey

• To improve our services based on the needs of those we serve

• To comply with legal obligations

We will never sell your information. We will never share it for marketing purposes. We will never use it beyond the context of your healing without your explicit consent .

Confidentiality

Everything you share is confidential and accessible only to Aimee and Nicole.

This means:

• No third parties have access to your information

• We do not discuss clients with anyone outside the sister dyad

• Session details, personal history, and patterns you share remain between us

• Any notes taken are stored securely and accessible only to us

The only exception is if disclosure is required by law (for example, by a court order) . We would always notify you should such a rare circumstance arise.

Sharing Your Information

We do not share your personal data with any third party except:

• Service providers who assist with essential functions (website hosting, email communication, payment processing). These providers are bound by strict confidentiality obligations and comply with data protection laws .

• Legal requirements if we are required by law or regulatory authority to disclose information .

Data Storage and Security

We take appropriate technical and organizational measures to protect your personal data from unauthorised access, loss, misuse, or disclosure .

• Your information is stored on secure servers with access limited to Aimee and Nicole

• Where third-party platforms are used (e.g., for scheduling or payments), they are selected for their strong security standards

• Any physical notes or records are kept in locked, private locations

While we implement strong protections, no online transmission is 100% secure. You share information at your own discretion.

Transfer of Data Outside Kenya

If you are accessing our services from outside Kenya, your information may be transferred to and stored in Kenya. By working with us, you consent to this transfer. We ensure appropriate safeguards are in place to protect your data in accordance with the Kenya Data Protection Act.

Your Rights

Under the Kenya Data Protection Act, 2019, you have the right to :

• Be informed about how your data is used (this policy provides that)

• Access the personal data we hold about you

• Request correction of inaccurate or incomplete information

• Request deletion of your personal data ("right to be forgotten")

• Object to processing of your data

• Withdraw consent at any time, without affecting the lawfulness of processing before withdrawal

To exercise any of these rights, simply contact us at [info@hankarsisters.com] . We will respond within the legally required timeframe.

Retention of Data

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected—including for legal, accounting, or reporting requirements. When no longer needed, your information is securely deleted or anonymised.

Cookies

Our website may use cookies to enhance your experience and analyse site traffic. You can disable cookies in your browser settings, though some site features may not function optimally.

Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy, your data, or confidentiality, please reach out:

Email: [info@hankarsisters.com]
Website: [www.hankarsisters.com]